Frequently Asked Questions

Frequently Asked Questions

Posted on: September 28, 2017
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Welcome back DIYers! We hope the last post was informative and sparked some creativity. In this post we will answer some frequently asked questions.

The fittings I am looking for are not available at Lowe's. Is there another way to purchase your fittings? As of right now there are two places to purchase our product. You can purchase it from Lowe's or select ACE Hardware stores. If you cannot find what you are looking for at either store then you will need to talk with a Lowe's store manager and have them put in a special order for the desired items. We are currently working on an online solution.

What is the weight capacity that your product can hold? This is a difficult question to universally answer given the numerous potential factors such as choice of wood quality, support positioning, dimensions, etc.  However, our engineering team is currently working on a chart to help.  We will get this out as soon as possible.

Can you provide detailed fitting measurements and angles? Our products page contains Specification Sheets for each fitting. These sheets cover the main details for each product. Additional information can be provided upon request.

Can your product be painted? Yes, our product can absolutely be painted!  Please note, paint chipping can occur during assembly so we recommend an additional coat upon completion.  

Hope that this answered a lot of your questions, and remember if you have any more questions you can fill out the contact form and we will get back with you as soon as possible.

Thank you for visiting SteelTek and keep DIYing!